**Our Return Policy:
In general, Care Express Products will accept returns of product purchased from us. However, due to the special nature of certain medical products, there are certain restrictions on
Order discrepancies must be reported within 48 hours of package receipt.
We do not accept returns of:
*Any essential COVID-19 related purchases – such as gowns, gloves, respiratory therapy, masks, sanitizing products, etc.
*Products returned more than 30 days after the date of the sale.
*Products that have been opened or used.
*Respiratory Therapy products.
*Garments such as binders, surgical bras, stockings, or other clothing items.
*Any item purchased on “special order”.
*Regulated hazardous chemicals or reagents.
*Products returned in defaced, opened, damaged or other than original packaging.
*Any temperature-sensitive/refrigerated products.
*Any product returned is subject to a minimum 15% Restocking Fee; freight is never refunded.
To return a product, please call customer service at 1-800-339-3880 to receive a Return Authorization and instructions on how to ship the product back.
FREE GROUND SHIPPING
ORDERS UP TO $100 OR MORE
Reuse Tracheostomy Tubes or Switch to Appropriate Alternatives During Shortage: FDA Safety Communication
Date Issued: October 31, 2022 The U.S. Food and Drug Administration (FDA) is alerting patients, caregivers, and health care providers that there is a shortage of tracheostomy tubes, including Bivona tracheostomy tubes manufactured by ICU Medical. A shortage of Bivona...
Flu Season 2021-2022: What to Expect
Remember the flu? If you’ve put that infection on your mental back burner while dealing with the COVID-19 pandemic, you’re not alone. The flu was pretty much out of sight in 2020. Between September 2020 and August 2021, there were only a little over 2,000...
COPD Care: Helping Your Patients Avoid Readmission
COPD (Chronic obstructive pulmonary disease) is a debilitating lung disease that, without proper care and planning, can increase a patient’s risk of being hospitalized or needing long-term ventilator use. Most hospitals have programs to treat the acute symptoms of...
CONNECT WITH US
Shipping & Returns | Private Policy | Contact Us
© 2019 Care Express Products. All Rights Reserved