(800) 339-3880

FAQ

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FAQ

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WHAT PAYMENT METHODS ARE AVAILABLE?

For payment, Care Express Products accepts all major credit cards, checks for mail-in orders, and, for pre-approved accounts, credit terms. Currently, we do not bill Medicare/Medicaid or 3rd party insurers.

 

HOW LONG WILL IT TAKE TO GET MY ORDER?

Products are normally shipped via FedEx Ground from our Illinois facility. However, some orders may be shipped directly from our vendors.

Next Day and 2-Day expedited deliveries are available, but are dependent on product availability and potential shipping restrictions. If you need expedited shipping, please call customer service at 1-800-339-3880.

 

CAN PRODUCTS BE RETURNED?

To return a product, please call customer service at 1-800-339-3880 to receive a Return Authorization and receive instructions on how to ship the product back.

Click here for more details on our return policies

 

Customer Service Hours

Monday-Friday
8am – 5pm (CST).
Phone: 1-800-339-3880

Contact Us

Don’t See what you are looking for? Please contact our sourcing team at (800) 339-3880

FEATURED PRODUCTS

  • Ansell No Powder Surgical Gloves

    $48.17
  • Aqua+® Hygroscopic Condenser Humidifiers (HCH)

    $61.88$157.83
  • Dale Tracheostomy Tube Holder

    $32.90$72.80
  • Encompass Huck Weave Towels

    $52.04

FREE GROUND SHIPPING

ORDERS UP TO $50 OR MORE

COPD Care: Helping Your Patients Avoid Readmission

COPD (Chronic obstructive pulmonary disease) is a debilitating lung disease that, without proper care and planning, can increase a patient’s risk of being hospitalized or needing long-term ventilator use. Most hospitals have programs to treat the acute symptoms of...

To Ice or To Heat – That is the question

Confused about when to use ice and when to use heat for an injury? You are not the only one. The hot vs. cold debate can seem complicated.  Confused about when to use ice and when to use heat for an injury? You are not the only one. The hot vs. cold...

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