FAQ

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FAQ

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WHAT PAYMENT METHODS ARE AVAILABLE?

For payment, Care Express Products accepts all major credit cards, checks for mail-in orders, and, for pre-approved accounts, credit terms. Currently, we do not bill Medicare/Medicaid or 3rd party insurers.

 

HOW LONG WILL IT TAKE TO GET MY ORDER?

Products are normally shipped via FedEx Ground from our Illinois facility. However, some orders may be shipped directly from our vendors.

Next Day and 2-Day expedited deliveries are available, but are dependent on product availability and potential shipping restrictions. If you need expedited shipping, please call customer service at 1-800-339-3880.

 

CAN PRODUCTS BE RETURNED?

To return a product, please call customer service at 1-800-339-3880 to receive a Return Authorization and receive instructions on how to ship the product back.

Click here for more details on our return policies

 

Customer Service Hours

Monday-Friday
8am – 5pm (CST).
Phone: 1-800-339-3880

Contact Us

Don’t See what you are looking for? Please contact our sourcing team at (800) 339-3880

FEATURED PRODUCTS

FREE GROUND SHIPPING

ORDERS UP TO $50 OR MORE

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